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Multnomah County Department of County Human Services (DCHS) Youth & Family Services Division Director Recruitment Announcement

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About the Multnomah County Department of County Human Services (DCHS)

The department of county Human Services provides crucial services for families in poverty, homeless youth and families, survivors of domestic violence, seniors, adults with disabilities, veterans, and people with developmental disabilities. The department also provides early childhood education and school-based services for children and families.

Every day, Multnomah County’s dedicated employees and partners work to make our community safer, our kids healthier and our neighbors more secure. More than a third of Multnomah County families struggle to meet their basic needs, and for more and more people, we are the safety net.

In childhood, DCHS supports people by improving educational access and support for youth, coaching early childhood education providers, and making sure children have enough to eat in the summer months.

In adulthood, DCHS supports people with disabilities who want to live in their own homes, helps people stay in affordable homes, and provides safety and support for survivors of domestic and sexual violence.

DCHS supports older adults by helping older veterans navigate public programs they’ve earned from their service, setting up classes at a senior-centers, and protecting older or disabled people from abuse.

Additionally, DCHS designs programs, services, and funding to provide stability for Multnomah County residents across the lifespan, uplift our community members in times of need, and invest in innovative, future- oriented approaches to human services that prevent crises, build assets and nurture self-determination within our communities. Our commitment is to making Multnomah County an inclusive place to live, and one that is fairer and more just to everyone.

To read more about the work of the Multnomah County Department of County Human Services (DCHS), please visit https://www.multco.us/dchs

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The DCHS North Star

In Multnomah County, every person – at every stage in life –has equitable opportunities to thrive.
The North Star represents our collective vision, supported by four pillars:
1. Improving quality of life
2. Increasing educational access and support
3. Building economic stability in our community
4. Creating diverse and inclusive systems within DCHS

Mission Statement

Compassion and Care: We treat all with kindness, dignity and respect as we seek to uplift one another’s humanity.

Empowerment: We work collaboratively to ensure that our policies and programs amplify people’s voices and uplift community-driven solutions.

Racial Equity: We acknowledge that racism negatively affects everyone in our county, and we commit to accelerating our progress in eliminating racial inequities.

Connection: Our success depends on the diversity, brilliance, and care of one another. So that employees reach their full potential, we further environments
that instill trust.

About the Position

Reporting directly to the DCHS Director, the Youth and Family Services Division Director is a member of the DCHS Leadership Team and the designated director of the County’s Community Action Agency. The position provides strategic leadership, planning, direction, policy development, coordination, and evaluation of services for children, youth and families in Multnomah County.

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They also provide leadership and services to promote racially just, safe, and supportive communities for diverse communities in Multnomah County. They manage an array of services and funded resources supporting children and their families in addressing housing instability, food insecurity and poverty; promoting educational success and independence; supporting immigrant and refugee families; and supporting victims of domestic and sexual violence. They work strategically with elected officials, local governments, school district officials and culturally focused community-based organizations.

The key functions directly related to the purpose of this position:

Leadership and Program Development (50%)

Lead strategic planning and development for the Department of County Human Services in addressing homelessness and inadequate housing/shelter, and poverty; educational success and independence; support for immigrant and refugee families; and domestic and sexual violence, aligning efforts with county objectives and community needs to address racial, social, and economic inequities. Build and maintain effective relationships with elected officials, local governments, school district officials, culturally focused community-based organizations to advance departmental goals. Demonstrate a strong commitment to racial, social, and economic equity, public service, and community well-being while advancing the mission and goals of DHCS. Develops the mission, vision, goals and metrics for the division through collaboration with internal and external stakeholders and researching best practices. Develops the organizational structure including integrating oversight of service coordination for a diverse group of programs serving families and children/youth. Identifies and aligns common goals, practices and outcomes across housing stability, anti-poverty, immigrant and refugee, school-based, and domestic and sexual violence programs. Create a culture of equity, efficiency, innovation, and collaboration across division programs and with County partners. Provide back-up support to the DCHS Director, as needed.

Budget and Financial Management (20%)
Oversee departmental budgets, ensuring responsible allocation of taxpayer funds and compliance with financial regulations and reporting requirements. Administer various funding streams to service providers. Develop consistent operational performance metrics. Understand funding requirements and outcomes, including contract management and compliance. Provide budget and fiscal reporting. Responsible for fiscal accountability.

Program and Staff Management (15%)
Lead, motivate, and support a team of managers and employees to achieve departmental objectives and deliver high-quality services to the community. Build a culturally responsive staff and team and apply equity and empowerment lens to the division. Ensure a work environment that supports diversity and promotes safety, trust and belonging. Manage staff and create an organization structure that supports the shared and specific goals of the division and its programs. Manage change and unify work to maximize quality and effectiveness and safety. Support strong labor and management relations. Promote a work environment of continuous learning and resilience.

Quality Improvement and Program Evaluation (15%)
Develop a framework for quality improvement and program evaluation that focuses on positive outcomes for communities experiencing racial, social, and economic barriers. Create common collection techniques to support comparative, meaningful data across programs. Develop external dashboard for Division. Develop success metrics. Analyze related issues for the Department Director, Chair and Board to inform policy discussions and decisions.

The Ideal Candidate

The Multnomah County Department of County Human Services seeks an adeptly qualified candidate
with the ability to understand strategic visions/goals and who can operationalize them. The successful
candidate must be able to understand complex government human services, finance, and budget and
implement quality improvements and systems change.

The Youth & Family Services Division Director will provide strategic leadership, planning, direction, policy
development, coordination, and evaluation of services for children, youth and families in Multnomah County.
The ideal candidate for the Youth and Family Services (YFS) Division Director role at Multnomah County's
Department of County Human Services (DCHS) should demonstrate strong leadership in strategic planning
and program development, with a focus on addressing homelessness, poverty, educational success, immigrant
and refugee support, and domestic and sexual violence. They must have a proven ability to build effective
relationships with stakeholders and advance equity goals. Financial acumen is essential for overseeing budgets
and funding streams, while effective staff management skills are needed to foster a culturally responsive and
diverse team. The ideal candidate should also excel in quality improvement and program evaluation, ensuring
positive outcomes for communities facing social, racial, and economic barriers. Overall, they should be a
visionary leader committed to social justice and community well-being.

Minimum Qualifications

A bachelor’s degree and 6+ years’ experience in Human or Social Services in a Sr. Manager or Executive level
role, or 10 years of equivalent work experience in Program Development & Staff Management, Finance, and
Administration within the Public Sector or Non-Profit industry. 3+ years’ experience leading strategic planning
and development, 3+ years’ experience in Executive Oversight of Administration and Finance, 3+ years’
experience leading programs that address racial, social, and economic equity, public service, and community
well-being. Labor relations and experience managing in a union environment will be highly desirable.

About the Area

Multnomah County Oregon has a diverse population exceeding 800,000, covering an area of over 465
square miles. Although the county’s beautiful and progressive city of Portland has the cultural and
recreational opportunities of a large city, it has the heart of a small town. In addition to Portland,
Multnomah County encompasses cities such as Fairview, Gresham, Maywood Park, Troutdale and
Wood Village. Portland is just thirty minutes from the Cascade Mountains, with hiking, world-class ski
resorts, camping, and fishing. Travel one-hour west to find some of the most dramatic and pristine
beaches on the west coast. Portland lies in the Marine west coast climate region, marked by warm, dry
summers and rainy but mild winters. Portland is a foodie’s dream, with regional cuisine featuring
microbreweries and micro distilleries, local wine, seafood, and produce; along with one of the country’s
largest food cart scenes and the quirky Voodoo Donuts, home of the maple-bacon donut. Classical
music, ballet and our art museum live comfortably alongside vibrant contemporary art and jazz music
scenes. Portland is a reader’s paradise - our libraries boast the largest circulation in the country and
bookstores abound. Sauvie Island, an agricultural and scenic wildlife preserve, has some of the region’s
best produce, including Oregon’s famous berries. Portland has been referred to as one of the most
environmentally friendly or “green” cities in the world. The city and region are noted for strong land-use
planning and investment in light rail, supported by Multnomah County, a distinctive regional
government.

Application Process

If you are interested in this position please apply with the following information:

  1. A cover letter describing your interest in and qualifications for the position
  2. A current resume

If you have questions regarding this announcement, please email Tina Wood at [email protected], or call at (503) 619-0148 ext. 259.

This position will remain open until filled, but the screening process will move quickly and candidates are encouraged to apply as soon as possible. In order to be considered for the first round of interviews please submit your application
materials no later than Friday, May 17th, 2024 at www.approus.com/apply.

Multnomah County is an equal opportunity employer and is strongly
committed to enhancing the diversity of its workforce. We will provide
assistance in the recruitment, application, and selection process to applicants
with disabilities who request such assistance.

Veteran Applicants

If you are a veteran and want to apply for veterans’ preference, please include a statement in your cover letter that you are a veteran AND submit a copy of your DD214 or DD215 or other documentation with your application packet by the closing date. Veterans’ preference cannot be honored for this recruitment without it. For more information, please visit https:// www.multco.us/jobs/veterans-preference-information-and-instructions

Total Compensation

The annual salary range for this position is currently $108,284.65 - $162,428.51 and will be increased effective 7/1/24 to $112,450.12 - $179,919.68. Multnomah County is an excellent employer offering an outstanding benefit package including health, dental, disability and life insurance; defined benefit pension; 6% of salary contribution to retirement paid by the County; work-life balance; annual public transit pass; vacation and sick leave. For more information about Multnomah County benefits please visit

https://www.multco.us/benefits/non-represented-employee-benefits

Apply Here

YFS Division Director role with Multnomah County

If you are interested in this position, please answer the questions below and upload a cover letter (describing your interest and unique qualifications for the position) and resume. In order to be considered for the first round of interviews, please submit your application materials no later than May 17th, 2024. Have questions regarding this announcement? Please email Tina Wood at [email protected], or call at (503) 619-0148 ext. 259.

Full Name(Required)
What city do you live in?
What state do you live in?
Are you a veteran? (If yes, please upload a copy of your DD214 or DD215 for veterans preference)
What is your most recent job title?
What is your most recent employer?
Add your resume
Max. file size: 100 MB.
Add your cover letter
Max. file size: 100 MB.
Veterans please upload a copy of your DD214 or DD215
Max. file size: 100 MB.

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