hiring

Required Skills/Experience:

• Workflow analysis and documentation expertise
• Clinical degree and hospital experience
• Prior experience with acute hospital EMR
• Change management experience
• Individually driven and accountable
• Strong communication skills (written and verbal)
• Independent critical thinker, escalates when barriers or needs arise
• Ability to align organizational/market goal with technology support/options
• Healthcare IT experience (such as superuser/lead SME, etc.)
• Must be able/willing to travel across entire market as needed, including spending several days at a particular site if needed.

Responsibilities:

• Training and Support:
  • Train end-users (clinicians, nurses, etc.) on technology systems and applications.
  • Provide ongoing support to users, addressing questions and issues related to technology.
  • Collaborate with operational leaders to understand their needs and translate them into system requirements.
  • Assist in the development of training materials and documentation.
• Change Management:
  • Participate in all stages of technology changes, from specification development to implementation.
  • Work with requesters to understand how technology functions should align with organizational objectives.
  • Translate organizational needs into functional requirements for technology solutions.
  • Collaborate with analysts responsible for system configuration and validation.
  • Develop communication and training plans for technology changes.
  • Support clinicians through change management processes.
• Project Responsibilities:
  • Participate in project-related activities, including kickoff, workflow analysis, training, and regulatory compliance.
  • Collaborate with cross-functional teams, including clinical informatics, operational leaders, and other IT teams.
  • Ensure successful implementation of technology projects.

Qualifications:

• Clinical Background:
  • Preferred: Nursing degree or equivalent clinical experience.
  • Experience working in a hospital or healthcare setting.
• Technology Skills:
  • Experience with electronic medical record (EMR) systems.
  • Preferred: Experience with Altera Sunrise Clinical Manager or similar EMR systems.
  • Familiarity with change management principles.
• Soft Skills:
  • Individually driven and accountable.
  • Strong communication and project management skills.
  • Ability to work both independently and as part of a team